We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return your item must be in the same condition that you received it, unworn, with tags, and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org. We’ll send a courier to collect your item, check that it hasn’t been worn, and refund your payment method minus the cost of shipping.
You can always contact us for any return question at email@example.com.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.